Return and refund policy

Thank you for shopping at The Printable Planners. We strive to provide high-quality digital products and excellent customer service. If you are not fully satisfied with your purchase, we are happy to assist you under the following terms:

1. Return Eligibility

  • We accept returns within 30 days of purchase.

  • Returns are only applicable for unused and unopened digital downloads.

  • To initiate a return, please contact us via:

2. Refund Process

  • Once your request is reviewed and approved, your refund will be issued to the original payment method within 10 business days.

  • Refunds will be processed only if the product has not been downloaded or accessed.

  • If the download was not received or there was a technical error, we will offer assistance or a replacement before processing any refund.

3. Return Conditions

  • As our products are delivered digitally, there is no need to return a physical item.

  • If a refund is granted, the product license will be revoked to prevent further usage.

4. Shipping and Delivery

  • All our products are digital downloads and do not require physical shipping.

  • Files are delivered instantly after purchase via a download link on the confirmation page and via email.

  • If you do not receive your download, please contact us. We typically respond within 30 minutes (same-day delivery guaranteed).

5. Processing Time

  • Orders are processed automatically upon successful payment.

  • In case of delays due to technical issues, we will resolve the problem and ensure prompt delivery or a full refund if necessary.

6. Our Values

At The Printable Planners, we believe in simplicity, sustainability, and convenience. Our digital products are designed to minimize environmental impact by eliminating physical shipping and packaging.

Contact Us

If you have any questions about your order or our return policy, feel free to contact us:

  • Email: support@theprintableplanners.com

  • Phone: +447904191873

  • Live Chat: Available on our website

  • Business Address: Flat 6, Kingsland Court, 16 Ravine Road, Poole, Dorset, BH13 7HX, United Kingdom