Privacy policy

At The Printable Planners, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.theprintableplanners.com.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

  • Personal Information: Name, email address, phone number, and billing details.

  • Usage Data: Information about how you use our website, such as IP address, browser type, and browsing behavior.

  • Cookies: We use cookies to enhance your experience and analyze site traffic.

2. How We Use Your Information

We use the data we collect to:

  • Process your orders and send order confirmations.

  • Improve our website and customize your user experience.

  • Communicate with you, including sending order updates and promotional emails (if you opt-in).

  • Provide customer service and support.

3. Payment Information

We use Shopify Payments (powered by Stripe) to securely process your payments. Your payment details are encrypted and handled directly by our payment processor—we do not store any payment information on our servers.

4. Data Protection

We are committed to keeping your personal information secure. We implement a variety of security measures, including encryption, to prevent unauthorized access, modification, or disclosure of your data.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except when necessary to:

  • Process your payment via Stripe.

  • Deliver your digital products or respond to your inquiries.

  • Comply with legal requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Correct any inaccurate or incomplete data.

  • Request deletion of your data (subject to applicable laws).

  • Opt-out of marketing emails at any time.

7. Digital Delivery

All products available on our store are digital downloads. There is no physical shipping involved. You will receive your product via instant download link and email delivery, typically on the same day of purchase. If you do not receive your download, please contact us—we will respond within 30 minutes during business hours.

8. Our Commitment to Sustainability

At The Printable Planners, we are proud to offer 100% digital products. This eliminates the need for physical production and shipping, reducing waste and supporting a more sustainable future.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Business Name: The Printable Planners
Website: https://theprintableplanners.com
Support Email: support@theprintableplanners.com
Phone: +44 7904 191873
Live Chat: Available
Business Address: Flat 6, Kingsland Court, 16 Ravine Road, Poole, Dorset, BH13 7HX, United Kingdom