Terms of service

Welcome to The Printable Planners! By accessing or using our website https://theprintableplanners.com (the “Site”), you agree to be bound by these Terms of Service, which constitute a legally binding agreement between you and The Printable Planners. If you do not agree with these terms, please do not use our Site.


1. Overview

Website: https://theprintableplanners.com
Business Name: The Printable Planners
Business Address: Flat 6, Kingsland Court, 16 Ravine Road, Poole, Dorset, BH13 7HX, United Kingdom
Phone: +44 7904 191873
Email: support@theprintableplanners.com
Live Chat: Available on the website
Preferred Contact Method: Live Chat


2. Products

The Printable Planners offers digital and printable planner tools to support personal, professional, and financial organization. All items sold are digital products only, available for instant download and same-day email delivery. No physical items will be shipped.


3. Orders and Payments

We accept secure payments through Shopify Payments powered by Stripe. By placing an order, you confirm that you are authorized to use the selected payment method and that all payment information provided is accurate.

All prices are listed in your local currency where supported and are subject to change without notice. Final pricing will be displayed at checkout.


4. Delivery

All products are digitally delivered. Upon purchase, you will receive:

  • An instant download link on the confirmation page

  • A same-day email delivery with your download file(s)

If you do not receive your file, please contact us via live chat or email, and we will resend it within 30 minutes.


5. Returns and Refunds

We offer a 30-day return policy on all purchases.
Refunds are issued within 10 days of receiving your return request.

  • No restocking fee applies

  • No final sale items — everything is eligible

  • Free return shipping (if applicable)

  • Returns accepted even after digital download

To initiate a return, contact us via support@theprintableplanners.com or live chat.


6. User Conduct

By using our Site, you agree to:

  • Comply with all applicable laws and regulations

  • Not use the Site for any fraudulent or harmful purposes

  • Not interfere with the functionality or performance of the Site

  • Not misrepresent your identity or affiliation with any person or entity


7. Privacy and Data Protection

We are committed to protecting your personal information. Please review our Privacy Policy to learn more about how we handle data and user privacy.


8. Limitation of Liability

The Printable Planners shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our Site or products. This includes loss of data, revenue, or profits, even if we were advised of the possibility of such damages.


9. Digital Product Notice

All items are digital downloads. No physical goods will be shipped. Please ensure your device is compatible with the file formats before purchase.


10. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page, and the “Last Updated” date will reflect any revisions. Continued use of the Site after changes are posted indicates your acceptance of the updated terms.


11. Contact Us

For questions or support, please contact us:
Email: support@theprintableplanners.com
Phone: +44 7904 191873
Live Chat: Available on the site
Business Address: Flat 6, Kingsland Court, 16 Ravine Road, Poole, Dorset, BH13 7HX, United Kingdom


Thank you for shopping with The Printable Planners!